BlueSL Warranty

BlueSL Product Warranties 


BlueSL strives for 100% customer satisfaction and therefore believes in a fair and honest warranty policy for all products with a domestic or commercial intention. We have designed and continue to develop our products with a clear understanding of the rigorous use and conditions often found within commercial or domestic fitness facilities.


Third party products (non-Xpeed/ Xcore branded) will be covered by the specific company's warranty policy. 


Warranty Claim Procedure:

All warranty claims are to be made through the BlueSL service request portal. 



Xpeed Warranty

 

All Xpeed products have a manufacturing warranty that covers the structural integrity of the product including each of its materials. All faulty products will be repaired, replaced or refunded unless,

  • The claim is against normal wear and tear
  • The product shows signs of negligent use
  • Incorrect assembly
  • The product is outside of warranty period
  • The product has been exposed to elements
  • No proof of purchase
  • Failure to service and maintain
  • The claim is made by anyone else but the original owner

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

  • You are unable to provide proof of purchase 

Xpeed Components warranty timeframe:

  • Pulleys, Cables, Bearings: 1 year
  • Upholstery: 6 Months
  • Frames, Welds and Weight Stacks; 3 Years
  • Rubber and Latex and Fabric Products: 6 Months 

 

Xpeed Product Warranty Timeframes, Unless otherwise stated:


Flooring products

Length - 12 months


Barbells

  • All Olympic barbells
  • Speciality barbells
  • Farmers walk

Length - 2 years



Accessories – Category 1

  • Slam balls
  • Wall balls
  • Medicine balls
  • Medicine balls with handles
  • Power bags
  • Battle ropes
  • Climbing ropes
  • Sled harness
  • Plyometric boxes
  • Ab roller
  • Exercise ball
  • Cage attachments
  • Weight belts
  • Straps and supports
  • Weight gloves
  • Boxing gloves, guards & wraps
  • Skipping ropes
  • Resistance bands
  • Foam rollers
  • Massage balls
  • Massage sticks

Length - 3 months


Accessories – Category 2

  • Boxing bags
  • Exercise mats
  • Yoga Mats
  • Pump Set
  • Aerobic step
  • Timer
  • Weight vest

Length - 6 months


Strength

  • Benches
  • Racks
  • Storage racks

Length - 10 years on welds, 6-month upholstery



Weightlifting

  • Dumbbells (Hexagon, PVC, Round)
  • Olympic weight plates
  • Fixed barbells
  • Bumper plates
  • Cable attachments
  • Kettlebells

Length - 12 months



Ffittech Warranty


FFITTECH COMMERCIAL STRENGTH WARRANTY

Frame

5 Years

Weight Stack

5 years

Pulleys, Cables, Upholstery & Bearings

1 Year

Springs & Hand Grips

90 Days

Other Parts Not Specified

1 Year

Labour (With in 100km of Purchase Location)

1 Year




Kaesun Warranty


KAESUN WARRANTY

Frame

7 years

Motor

3 Years

All Parts

1 Year

Labour (With in 100km of Purchase Location)

1 Year